Magic Cat Mesh™ Slide

Keeping your cat mesh clean is essential for maintaining its effectiveness and longevity. Here are a few methods you can use:

1. Handheld Vacuum Cleaner: For routine maintenance, simply use a handheld vacuum cleaner to remove any dust, hair or debris that may have accumulated on the mesh. Gently run the vacuum over the surface of the mesh to effectively clean it.
2. Hair Dryer: Another quick and convenient method is to use a hair dryer. Set the hair dryer to a cool setting and use it to blow off any dust or loose particles from the mesh. This method is especially useful for spot cleaning or touch-ups.

Choose the method that works best for you and your cat mesh to ensure it stays clean and in good condition for years to come.

At Cat Owner Essentials, we prioritize the safety and satisfaction of both you and your feline friends. We make every effort to ensure that your order arrives promptly while maintaining the highest standards of quality and safety.

Typically, you can expect your shipment to be processed and delivered within 1-2 weeks from the date of your order. We will notify you once the stock has arrived to arrange for installation.

However, please note that delivery times may vary depending on factors such as your location and any unforeseen circumstances.

Rest assured, we work diligently to expedite the shipping process so that you can start enjoying your cat mesh as soon as possible. Should you have any specific concerns or requirements regarding delivery, please don't hesitate to contact our customer service team, and we'll be happy to assist you.

Thank you for choosing Cat Owner Essentials for your cat enclosure needs. We look forward to serving you and your furry companions!

Thank you for choosing Cat Owner Essentials for your cat mesh system. Our warranty is designed to provide you with peace of mind regarding the quality and longevity of our products. Please review the following terms and conditions:

1. Coverage: The warranty covers the mesh/system if it breaks naturally. Replacement of polyester pet mesh occurs only if the mesh is bitten by a cat or damaged naturally to a minimum size of 5cm x 5cm.
2. Service Period: For the first 12 months after purchase, service is free of charge for material excluding any additional charges such as transportation costs.
3. After 12 Months: From the 13th month onwards, labor and transportation charges will apply, determined by Cat Owner Essentials. If mesh products cannot be repaired and require replacement, the cost of the replacement mesh product will be charged at half the price listed on the invoice. This replacement cost is in addition to transportation charges.
4. Void Warranty: The warranty is void if the attachment system is removed for reasons other than to replace a defective product covered under this warranty.
5. Maintenance: The product warranty only applies when the product is maintained in accordance with mesh care instructions and properly installed. It does not cover misuse, abuse, or acts of God. The product warranty covers installations only in Singapore.
6. Amendment: Cat Owner Essentials reserves the right to amend the Warranty Terms & Conditions without prior notice to all affected customers.

Updated on April 24th, 2023

Retractable Door Mesh/Mosquito Net/Magic cat mesh with 1+1 year Limited Product Warranty:
Sales Terms & Conditions:
The deposit made for the order is non-refundable, and the balance must be paid in full after the completion of the job. All orders are subject to stock availability.
Delivery dates and timings may change. If a cancellation occurs, the customer is required to pay 80% of the total amount mentioned in the invoice. Delivery must be executed within one month, unless otherwise agreed upon by the customer.
On the expiry date of the specified period, Shield Perfect Pte Ltd reserves the right to forfeit all deposits and cancel the order. Upon installation, the customer shall inspect the goods, and any complaints must be communicated to us immediately.
Warranty Terms & Conditions:

1. The warranty only covers the mesh/system if it is broken naturally. (replacement of 304 stainless steel(or polyester pet mesh) retractable mesh only happens if the mesh is bitten by cat/damaged naturally to a minimal size of 5cm x 5cm).
2. The warranty covers a faulty sliding door mesh track system with no visible human damage.
3. For the first 12 months, service is free of charge for material and labor, excluding any other charges like scaffolding or transportation costs.
4. From the 13th month onwards, labor and transportation charges will apply (determined by Shield Perfect Pte Ltd only). If mesh products cannot be repaired and require replacement, the cost of the replaced mesh product will be charged at half the price on the invoice. This mesh product replacement cost is on top of the labor and transportation charges. For instance, if an invoice was signed for size 150*150 and charged $300 for supply and install in 2022, and the customer requires a replacement in 2023, they will have to pay $150 plus labor and transportation costs.
5. The warranty is void if the attachment system is removed for reasons other than to replace a defective product under this warranty.

The product warranty only applies when the product is maintained in accordance with mesh care instructions and properly installed. This product warranty does not cover misuse, abuse, or acts of God. The product warranty covers installations only in Singapore
Shield Perfect Pte Ltd reserve the right to amend "Warranty Terms & Conditions" without prior notice to all affected customers
Claims Process: If you have additional questions, you can also contact SHIELD PERFECT PTE LTD +65 8814 3996.